HELP CENTER

WhatsApp transfer questions, answered.

Practical answers about setup, existing chats, backups and finishing the transfer.

Matching questions: 27

Do I need a computer to transfer WhatsApp?

No. Movapper runs on the Android phone and connects directly to your iPhone with a compatible USB data cable or adapter.

Which phone should I install Movapper on?

Install Movapper on the Android phone: the source for Android to iPhone, or the destination for iPhone to Android. The iPhone does not need a separate Movapper app.

Can I transfer WhatsApp in both directions?

Yes. Movapper supports Android to iPhone and iPhone to Android. Choose the correct source and destination, then follow the preparation and restoration steps for that direction.

Will existing WhatsApp chats on my new phone be kept?

Movapper supports merging supported WhatsApp data. Choose the merge option when you want to keep existing chats, and read its conditions before continuing. A regular transfer or restore may replace destination WhatsApp data. Back up important content on both phones first.

How do I download Movapper?

The official APK link will appear on our download page when distribution opens. Install it on the Android phone involved in the transfer. If you are browsing on an iPhone or computer, copy the download-page address and open it on Android.

Is Movapper free? How do I purchase?

Prices, any trial limits and purchase methods will be shown before purchasing opens. Downloading an app and completing a paid transfer are separate steps. There is no separate FastYiTrans account; Google account integration is planned.

What is the difference between FastYiTrans and Movapper?

FastYiTrans is the parent brand for cross-device data transfer tools. Movapper is its mobile app for WhatsApp migration. A desktop product is planned for a later release.

Do I have to factory reset my iPhone or Android phone?

No. Movapper supports WhatsApp migration without factory resetting your phone. This is separate from what happens to existing WhatsApp chats: review whether you have selected transfer, restore or merge before proceeding.

Does Movapper support WhatsApp Business?

Yes. Select WhatsApp Business as the source app type and use the matching destination app. Confirm the account and data selection before starting. Moving Business data does not mean every account service or external integration is part of the transfer.

What WhatsApp data can I move?

Movapper supports chats and group conversations, photos, videos, audio and voice messages, documents, links, stickers, GIFs, contacts and WhatsApp call history. Review the items available for your chosen account and direction before confirming.

Can I choose which chats or media to transfer?

Yes. Movapper supports selecting available chats and media. Check the actual selection before you continue: viewing a preview is different from selecting an item for transfer.

What cable or OTG adapter do I need?

Use a data-capable cable that fits both phones. USB-C iPhones may use a compatible USB-C connection; Lightning iPhones need the corresponding data cable and, where required, an Android-compatible OTG adapter. Charging alone does not prove that a cable supports data.

Can I transfer wirelessly or through Bluetooth?

The workflow described here uses a direct USB connection between the phones. Prepare a compatible data cable rather than following wireless instructions from another tool. Internet access may still be needed for installation, account verification or cloud backup retrieval.

Which Android and iOS versions are supported?

Device support depends on the Movapper release, OS version, WhatsApp version and connection method. Check the requirements shown with the released app and its compatibility prompts. Do not use another product’s version list as Movapper’s requirements.

Can I restore a Google Drive WhatsApp backup to iPhone?

Movapper supports a cross-platform Google Drive backup restoration workflow. A Google Drive WhatsApp backup cannot simply be imported using iPhone WhatsApp’s native iCloud restore screen. Follow the app’s backup-source, account and restoration instructions.

Can I restore an iCloud backup directly in Android WhatsApp?

Android WhatsApp does not natively restore an iCloud WhatsApp backup. For an iPhone-to-Android move, use Movapper’s guided transfer with the source iPhone. Choose a supported backup-source workflow in the app if you are moving from a cloud backup instead.

Do I need the same phone number?

Keep access to the WhatsApp account and the phone number required by the selected restoration workflow. For the phone-to-phone guides here, use the same number on the destination. If changing numbers, complete WhatsApp’s Change Number process first and check the migration prompts.

Why is my iPhone not detected?

Unlock the iPhone, keep it connected and accept its Trust prompt. Check Android USB access, the data cable and any OTG adapter. If it only charges, try a known working data cable. Follow the app’s connection guidance before changing device settings.

The transfer is slow or appears stuck. What should I do?

Preparation, copying and restoration can take different amounts of time. Keep the cable connected and both phones available while progress continues. Check power, storage and any pending prompts. If the app reports an error, record the stage and error text before using its retry guidance.

What happens if the cable disconnects?

Keep the source phone and its backup intact. Reconnect the phones and follow the app’s recovery or retry prompt. Do not assume the transfer resumes at the same point, and do not delete source data until restoration is complete and checked.

The app finished but my chats are missing. Why?

Moving the data and restoring it inside WhatsApp are separate steps. Check the destination app type and phone number, then follow Movapper’s Restore Guide. For Android, use the local restore path when instructed; a cloud restore can be a different backup.

How long does WhatsApp migration take?

It depends on backup size, media volume, storage speed, cable quality and the preparation or restore stage. Large videos can take longer than text chats. Use the app’s progress rather than a fixed time promise.

Can I migrate without a cloud backup?

For direct phone transfer, keep the source phone and its WhatsApp data available and follow the in-app preparation steps. A cloud account is needed only when you select a workflow that retrieves a cloud backup; it is not the same as USB copying.

Is exporting a chat the same as restoring it to WhatsApp?

No. A readable chat export is for viewing or keeping a record. Moving a WhatsApp backup into the app requires a compatible transfer and restoration workflow. Do not treat an exported text file as a restorable WhatsApp backup.

What if I cannot receive the WhatsApp verification code?

Confirm access to the correct phone number and follow WhatsApp’s displayed retry timer. Repeated requests can delay verification. Never send your verification code, backup password or chat files through this website.

Can I transfer from a damaged or missing source phone?

Direct transfer needs an accessible source device. If you have a usable backup, check the supported backup-restoration options. A transfer tool cannot guarantee recovery of data that no longer exists or bypass a locked or managed device.

What should I check after the transfer?

Open important chats, groups and a sample of older photos, videos, voice notes and documents on the destination. When restoration is confirmed, create a new backup in destination WhatsApp before retiring the old phone.

Related guides

We’re getting ready to help.

Our support contact will be available here at launch. For now, the answers on this page cover installation and transfer preparation.

How it works